TeamUpdraft home page

TeamUpdraft support

Get help with UpdraftPlus (including add-ons), WP-Optimize, AIOS and UpdraftCentral. Read documentation or contact us below.

  • Documentation

    Includes guidance on getting started, installation instructions, troubleshooting advice and answers to frequently asked questions.

  • Account Management

    Get help for managing your TeamUpdraft account, and access information on billing, payments, orders, and subscriptions

  • Ask for help (premium only)

    Get help directly from the developers. Submit a support ticket to get started and receive a reply via email. Requires an active subscription to a TeamUpdraft premium plugin.

  • Ask for help (users of free plugins)

    Downloaded a TeamUpdraft plugin from the WordPress plugin directory? We’ll help you there. Find your plugin then create a support topic to get started.

  • General or pre-sales enquiries

    For general, pre-sales, affiliate or partnership queries, fill out a general enquiries form.

  • Data protection and privacy centre

    For information about how we process and manage your data, visit our data protection and privacy centre

Our plugins

Try TeamUpdraft’s full suite of WordPress plugins.

  • UpdraftPlus

    Back up, restore and migrate your WordPress website with UpdraftPlus

  • WP-Optimize

    Speed up and optimize your WordPress website. Cache your site, clean the database and compress images

  • UpdraftCentral

    Centrally manage all your WordPress websites’ plugins, updates, backups, users, pages and posts from one location

  • Burst Statistics

    Privacy-friendly analytics for your WordPress site. Get insights without compromising your visitors’ privacy